Frequently Asked Questions

 
   
 
  1. Does your program work for all students who need math help?
  2. Will your program work for adults?
  3. What do you mean by "unraveling math content?"
  4. Can your program help my child pass the high school exam he needs to graduate?
  5. How much time should my child spend in your program to improve math skills?
  6. How will I know how my child is doing?
  7. What exactly is interactive practice?
  8. My child has problems with algebra, can your program help?
  9. Our child has trouble understanding English. We are from Central America. Will your bilingual math program help?
  10. How does the reporting function help me to help my child learn math?
  11. How do you create a Personal Instruction Plan for my child?
  12. How can I use the reports at Parent-Teacher meetings?
  13. How does your program identify specific points of weakness?
  14. You mention ‘differentiated instruction’. What is it and how does it make a difference for my child’s success learning math concepts?
  15. What does NCTM mean and why is it important?
  16. I know my child needs a math tutor but I cannot afford to hire one. Will your program help?
  17. How does your program differ from other math software on the market?
  18. Can my child really get math practice with your program anywhere and at anytime?
  19. What happens after my child completes your math program?
  20. What is a math module?
  21. How does using animation help teach my child geometry?
  22. What is FLASH and why do I need it?
  23. You say I need to set my screen resolution to 1024 x 768. How do I know what my resolution is currently set at and why do I need to change it?
  24. When I click a module title, a screen opens for a second, then closes again. Why can't I access the module?
  25. I purchased a one-year membership for your math software, but I have not received my login information. Why?
 
 
 
   
  Q: Does your program work for all students who need math help?  
 
A: Yes! The Succeed in: Math!® software creates a personalized math tutor for students who are having problems from basic arithmetic to right triangle trigonometry . The program is geared toward students in grades 8-12 who need math help. ALL students, from Special Education to English Language Learners can benefit from using the patent-pending methodology found in Succeed in: Math!® software.
 
     
 

We have found that adult students, returning to school after a long absence, are using our program to improve their math skills. These students range from adults completing their GED to returning college students who need math remediation in order to prepare for college math coursework.

 
 
 
   
  Q: Will your program work for adults?  
 
A: Yes! We have found that adult students, returning to school after a long absence, are using our program to improve their math skills. These students range from adults completing their GED to returning college students who need math remediation in order to prepare for college math coursework.
 
 
 
   
  Q: What do you mean by "unraveling math content?"  
 
A: With subjects like math, it’s critical to master the basics before moving ahead. Our patent-pending “smart” technology instantly isolates a problem area and “knows” how far back to take your child to grasp the material before moving on.
 
     
 
If your child experiences difficulty, Succeed in: Math!® identifies the problem and automatically drills down to lower, more basic math content levels. Then, once the math concepts are understood, your child is guided through several steps back to the original point of failure, making certain at each level, that math concepts are mastered.
 
 
 
   
  Q: Can your program help my child pass the high school exam he needs to graduate?  
 
A: Succeed in: Math!® can help your child do better on high stakes exams like high school graduation or exit exams. Results have shown up to a TWO LETTER GRADE INCREASE in test scores among students who spent time working in the program.
 
 
 
   
  Q: How much time should my child spend in your program to improve math skills?  
 
A: Everyone learns at his/her own speed. Some students require more time than others to master math concepts. One of the major benefits of Succeed in: Math!® is self-paced learning with no specific time limit on completion of a module. With anywhere, anytime access for a full year, your child can use the program 24/7/365 from any Internet-connected computer.
 
 
 
   
  Q: How will I know how my child is doing?  
 
A: Our exclusive Math Help for Parents Section provides up to the minute reports on program use, quiz and test results.
 
 
 
   
  Q: What exactly is "interactive practice?"  
 
A: The patent-pending methodology used to create Succeed in: Math!® software is based on over 700 hours of interactive training we’ve developed since 1995. Interactive practice can be described as ‘learning by doing’. Experience tells us that learning mathematics is more effective when students actively participate in the process. Students understand and remember more if they ‘do’ rather than simply being lectured to. Our math modules explain concepts using animation and narration. Periodically, students are given problems to solve and enter their answers on the screen. They may also be faced with puzzles to complete which illustrate the concepts being presented in the modules. These types of exercises reinforce the math content and improve math skills, helping students grasp the concepts more effectively.
 
 
 
   
  Q: My child has problems with algebra, can your program help?  
 
A: Our methodology stresses that math should be taught three ways; conceptually, procedurally and visually. Everyone learns his/her own way. We incorporate animation, narration and interactive practice in each math module. Additionally, a student having trouble learning algebra may actually have more rudimentary math issues that have been lying undiscovered for years. Using our exclusive assessments, Succeed in: Math!® software identifies precise points of weakness and delivers specific math help in the precise areas needed. There is NO guesswork.
 
 
 
   
 
Q: Our child has trouble understanding English. We are from Central America. Will your bilingual math program help?
 
 
A: Succeed in: Math!® software contains complete bilingual explanations for all math content. Your child must be able to understand all the material presented to them in order to learn and improve math skills. We provide your child with a greater opportunity for success by providing bilingual narrations.
 
 
 
   
  Q: How does the reporting function help me to help my child learn math?  
 
A: We developed our exclusive Parent Information Page to enable you to follow your child’s progress using our program. You will see all math test scores and the subject areas where help is needed. You will see the Personal Instruction Plan created exclusively for your child. You will see how much time your child has spent in the program to date, how many assignments have completed and much more. Simply click any of the links on the Page to begin generating reports. The up to the minute information generated in each report can be used as reference material when meeting with your child’s teachers.
 
 
 
   
  Q: How do you create a Personal Instruction Plan for my child?  
 
A: When logging into Succeed in: Math!® for the first time, a student is required to take a pre-test, assessing math knowledge and enabling our program to identify EXACTLY where your child needs specific math improvement. Based on the results of the pre-test, the program generates a list of 'Quick' tests. These shorter, more specific assessments ‘fine-tune’ needs by pinpointing, within individual content areas (algebra or geometry, for example) where and what kind of math practice is needed. Upon completion of a 'Quick' test, our smart system creates a Personal Instruction Plan for your child. The Plan includes a personalized list of math tutorials (math modules) that provide instruction for each area requiring math improvement.
 
 
 
   
  Q: How can I use the reports at Parent-Teacher meetings?  
 
A: The reports generated in the Parent Information Page provide valuable information when meeting with your child’s math teacher. One report tells you exactly how much time your child has spent using Succeed in: Math!® software and what math modules have been accessed. Another gives you the results of your child’s math assessments, generated from pre-test and ‘Quick’ test results. The report lists each question, the correct answer and the one chosen by your child. You also have an option to view each question and the multiple choice answers. These assessments can be used to inform teachers precisely where your child needs additional help with math and to discuss options for working together to provide the instruction needed for math improvement. Ultimately, these reports create opportunity for better communication between parents and teachers.
 
 
 
   
  Q: How does your program identify specific points of weakness?  
 
A: The patent-pending methodology used in Succeed in: Math!® software creates our exclusive, smart system that identifies math weakness based on a student’s input. That means that the software ‘figures out’, using scientifically developed math assessments, why a student is failing based on the answers used on the pre-test and each math module quiz. Each answer provides ‘clues’ to the precise points where math skills need to be sharpened. Succeed in: Math!® software creates a Personal Instruction Plan for each student, based on this detailed information.
 
 
 
   
 
Q: You mention ‘differentiated instruction’. What is it and how does it make a difference for my child’s success learning math concepts?
 
 
A: Differentiated instruction stems from the knowledge that no two students learn math in the exact same way. It means creating a variety of paths so that students of different abilities, interest or learning needs experience equally appropriate ways to absorb, use, develop and present concepts as a part of the process of learning mathematics.
 
     
 
Succeed in: Math!® software uses three ways to deliver math instruction; procedurally, visually and conceptually.
 
 
 
   
  Q: What does NCTM mean and why is it important?  
 
A: The National Council of Teachers of Math (NCTM), through its Principles and Standards for School Mathematics, provides guidelines for excellence in mathematics education. The organization has developed a comprehensive list of mathematics standards to prepare students for the technological world we now live in. Succeed in: Math!® is aligned to NCTM standards.
 
 
 
   
  Q: I know my child needs a math tutor but I cannot afford to hire one. Will your program help?  
 
A: Many parents find themselves in a similar situation. Their child needs to improve math skills or is falling behind the rest of the class. Private tutors can be expensive and there is no guarantee that spending a lot of money will lead to math success. Experience and expertise in delivering math instruction can vary widely from tutor to tutor. Some large tutoring franchises charge several thousand dollars tuition to provide math remediation.
 
     
 

Succeed in: Math!® software is priced to fit into the most sensitive budget. Our anywhere, anytime access (24/7/365) is available from any Internet-connected computer. An annual membership costs less than 25 cents a day!

 
     
 

Succeed in: Math!® software creates a personalized math tutor for each student. Our research-based methodology proves that students who use our program are more successful learning fundamentals, on high stakes exams and increasing test scores.

 
 
 
   
  Q: How does your program differ from other math software on the market?  
 
A: Succeed in: Math!® has created a truly different approach to helping both students be more successful learning math and parents becoming more involved in the learning process. Succeed in: Math!® uses our exclusive patent-pending methodology for presenting math materials for students. Once we identify where your child needs math help we provide a unique set of tools for your child to overcome difficulties learning math and a powerful set of reporting functions for you to keep abreast of your child’s math progress.
 
 
 
   
  Q: Can my child really get math practice with your program anywhere and at anytime?  
 
A: Yes. Our anywhere, anytime access (24/7/365) is available from any Internet-connected computer for the length of your membership. One of the real strengths of Succeed in: Math!® software is that the program is self-paced. Your child can leave the program at any time, return later to the same place in the program and resume learning.
 
 
 
   
  Q: What happens after my child completes your math program?  
 
A: Once a student successfully completes the post-test, all math modules remain available for the remainder of the membership period. Many students use the modules to prepare for class work, math tests and quizzes, or as a tool for completing math homework. Others review the modules before taking the math portion of their high school graduation exam.
 
 
 
   
  Q: What is a math module?  
 
A: A math module is another way of saying a math tutorial. Succeed in: Math!® software contains a library of content modules covering math subjects from basic arithmetic (addition, subtraction, multiplication, division) to fractions and decimals, algebra concepts, geometry, trigonometry and statistics.
 
 
 
   
  Q: How does using animation help teach my child geometry?  
 
A: As stated earlier, Succeed in: Math!® methodology stresses that math should be taught three ways; conceptually, procedurally and visually. Everyone learns his/her own way. Some students find it very valuable to ‘see’ math concepts unfold on the screen in order to really understand them.
 
 
 
   
  Q: What is FLASH and why do I need it?  
 
A: We use FLASH software to create and deliver animation over the Internet. It allows Succeed in: Math!® software to be downloaded and viewed using major internet browsers (Internet Explorer, Mozilla, Netscape, etc.) and computer operating systems (Windows, Macintosh, etc.) easily and smoothly. In order to view our program, you need the latest FLASH player installed on your computer. If you are unsure whether you have the FLASH player installed, click here for a FREE download and follow the simple instructions.
 
 
 
   
 
Q: You say I need to set my screen resolution to 1024 x 768. How do I know what my resolution is currently set at and why do I need to change it?
 
 

A: Setting screen resolution is a very simple process. Screen resolution is the same as saying the size of what you see on the screen. Typically, the bigger the screen resolution, the better the viewer’s capability to recognize details and see everything being displayed. In order to view the math modules completely, the screen size must be set correctly. Click here for instructions for computers running Windows XP.

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Q: When I click a module title, a screen opens for a second, then closes again. Why can't I access the module?
 
 
A: The problem is most likely that you have a pop-up blocker software enabled on your computer. In order to view the modules, you must turn off the pop-up blocker, OR, you can press the Control (CTRL) key and hold it while the module screen opens. That will temporarily disengage the blocker software. You will have to use that process every time you view a module.
 
 
 
   
 
Q: I purchased a one-year membership for your math software, but I have not received my login information. Why?
 
 
A: We're sorry for the inconvenience. Some email providers are sending our login information messages to Junk Mail. We are not sure why this happens, since we have no control over email systems. Please check your Junk Mail folder for our email message. When you see it, select the message and click the button "Not Junk Mail". That way, all future messages from us will be sent to your Inbox.